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Passenger Screening Attendants

Category: Airline Industry
Responses: 1 (1 in support, 0 neutral, 0 in opposition)
Number of views: 842
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New training, technology, and certifications, cannot address the issues faced by passenger screening at airports. No matter what these things attempt to accomplish, the current processes face two significant problems.

1) The redundant task of screening thousands of passengers per day becomes monotonous, and therefore it becomes difficult for the screeners to become engaged in the task day after day.

2) Though screeners attempt to recognize any threats, they are not personally at stake if there is a security breech, apart from possibly loosing their jobs.

These two issues can be addressed by having Flight Attendants working the screening areas. Though significant changes to the operations of airports would be necessary to have Flight Attendants screen the passengers only on their flight, if Flight Attendants are screening passengers for a brief period of time before the flight, they are likely to be screening some of their passengers.

The benefits are that Flight Attendants would only be screening passengers for a brief period of time (maybe 30 minutes), and therefore not become complacent with the task.Also, the Flight Attendants will have the ‘fear’ that any weapon which gets through security may be on their flight, and therefore increase vigilance.

I am not suggesting that there be no full-time screeners, but that Flight Attendants get involved in the tasks, and have a few screeners operate like Pit-bosses, making sure the job is getting done right.

Of course the issues of Union Negotiations, Training, etc. do exist, if security is the goal, these issues can be resolved.

pedalpete, Mar 16 2004

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This speaks to the issue of boredom in the workplace. In the last 30 years a few enlightened companies have done "job enrichment" where they try to make blue-collar work less boring by rotating people more often between tasks and by getting them more involved in fixing problems etc. Around 1905, when Henry Ford set up the assembly line for auto mfg, the work became a lot more boring than it had been. Whereas before a worker would, for example, make an entire wheel, under the new system a worker would do the same 30-second task over and over. The workers protested, and he "fixed" the problem by doubling their pay. Eventually, we produced a "breed" of people who were willing to live with this boredom for years on end. Today, the "solution" is to move the work offshore, if it can be done offshore. The problem, of course, is that a lot of very boring jobs, such as nursing home work and inspecting airline passengers, can't be moved offshore.

RHMorrison, Apr 07 2004

We are involved. We screen every passenger as they get on. Are you suggesting that on top of our already hectic 16 hour day, we take 30 minutes before each flight to do someone else's job? It is hard enough to turn a plane in 30 minutes, because people want to take their time getting off and then we have to clean up the trash and newspapers and diapers of 200 people, but now, we would be expected to take 30 minutes to screen passengers??? Yeah, do that one, and then see how often your flight leaves on time.

mcblahblah, Apr 04 2006