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While you're in a store, rather than trying to find someone who works there to ask a question, why not have a number you can call on your cell phone? Maybe a call booth-kiosk for people without cell phones. There could be some white phones around the store you could pick up and get some answers.
m_for, Mar 24 2004
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Most larger stores do have phones all over, but are for store personell only. A better idea would be to have ring for service buttons.
Great idea. This always occurs to me when I'm wandering around Home Depot: I have to walk three aisles to find someone who can tell me that I will find what I'm looking for six aisles in the other direction. I thought one of those 18-channel radios might do, but channels are too limited, and people would walk out with them. Cell phones are a better solution, now that they are near-ubiquitous.
Dial, "Home Depot, may I help you?", "Step Ladders", "Aisle six, half-way down on garden side", "Thanks". Done: five seconds.
More ambitiously, I've wanted a PC at the entrance, where I can sit for 2-3 minutes, typing in my list of shopping needs into a nice GUI. The lumber components go straight to that department, and those guys can start picking my order. The remainder is printed out as a pick list with directions, in the sequence that minimizes my walking and leaves me in the lumber department. "Step 5: Aisle 5, turn right, 40 feet, on left, knee-height, label 'Standard Vent Hoses'."
For that matter, make it a web interface, so I can type at home, accumulating a shopping list. Apply it to the local grocery store too, and that humongous Super Wal-Mart.
Dream on!
- Hoytster
Grocery stores and airports and amusement parks could benefit from this too. It's amazing this hasn't been adopted anywhere yet, apparently. I guess there are too many bean-counters, like Nardelli.