LookUpConsumerRev@PointofSales | |||||||||||||||||
Many times, I return stuffs I bought because of bad product design or quality. If I have a chance to look up this product’s consumer review online for a couple of minutes at point of sales, I will return a lot less unsatisfactory purchase. Wal-mart, K-mart or whatever mart, if they can install a small LCD by the product that would allow me to browse and compare online, I will definitely return less.
guannie, Apr 22 2005
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They won't as it is in their interest to sell.
A condition of a merchant selling products through Wal-Mart is that they must take back the products that are returned to the store. So, Wal-Mart doesn't lose when you bring something back (except maybe labor cost).
I think most of the products brought back are because the item doesn't fit the need or the consumer just changed his mind.