Wireless Waitress | |||||||||||||||||
I used short order cook at a very small restaurant. We didn't write anything down the waitress would just go take like 5 orders and tell me and I was supposed to remember. Of course it was so small I could hear her in the midst of all this so I'd be starting everything as I hear it. I'm not sure why she didn't just write things down, she says that would slow her down. Of course, I ended up slowing things down because I would forget stuff and have to ask her while she was doing other things. So my idea is to create a restaurant menu on a pda or iphone, that a waitress can take orders on and send them to a server which would print out a ticket for the cook(s). this way, the waitress could go on endlessly taking orders, and not have to go bother plugging orders into a machine and/or barking orders at the lazy cooks. It would have to be reprogrammable, for things such as such as price changes, new food items to add/remove, special orders (cheeseburger no onion). Also, the server should be able to communicate with multiple devices for multiple waitresses. To expand on this idea is the potential of creating a server program to document all sales/inventory. I'm pretty sure this is already a commercial product some company sells to restaurants. I want to see the open source community make this happen and release it FOR FREE. KTHXBYE
ryan arthur, Jul 01 2008
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Leave paper out, except for the customer receipt perhaps.Or do it the old way, where the waitress clips the paper order to a carousel.
Have a terminal at the cook, and he/she will mark things as done when done. That is what they do at modern fast food restaurants, except the cook's terminals are connected to the checkout and drive through tills.
Great idea..I used to be a waitress and would be dead tired at the end of my shift..this would save many, many steps back and forth to the cook's station.
In 8 years of serving and bar tending, I've thought about this more than once. With the ever expanding and price dropping of PDAs, I think this would be a great idea to develop. It won't be the choice of all restaurants, but if you can get your sales hooks into the larger chains like Outback Steakhouse you'd make a killing.
I think this idea has already been thought of by someone else some years ago as I have seen waiters taking orders on PDA's. This was in Europe.