How about a mid-range restaurant that has a digital menu? You flip through 'web pages' at a terminal at your table (and get as much detail as you want...calories, recommended accompanyments, wine pairings, customer ratings, etc) and order what you want when you are ready. Paper money or credit cards can be inserted like any standard vending machine. Eliminates waitstaff expense and training...and snobbyness. One would likely need a floating consultant/manager, a food expeditor and a "help" button. But, this would probably have to be an urban setting, where folks would have enough tech proficiency not to be intimidated by this type of system.
The automatic and instantaneous back-end analysis would be a great benefit to restaurant owners. There could even be log-ins - so customers could have accounts billed or credited, and a "points" system like the airlines for frequent patronage. And customers would have no one to blame for service but themselves...provided the food quality is up to par.
This idea was originally posted by Greinke3 on the forbes.com Why Not? forum.
Add your comment
Sounds like an update of the original AutoMat concept, which you can find out more about at http://www.smithsonianmag.si.edu/smithsonian/issues01/aug01/object_aug01.html
The concept is great and I can see how people would enjoy it. I think that some critics would argue that it takes away the concept of being 'waited upon' which is why so many people dine out. However, I think that a Digitally-enhanced restaurant would be one more option and not the end of the wait staff.
This sounds like a great idea! As far as your comment, "But, this would probably have to be an urban setting, where folks would have enough tech proficiency not to be intimidated by this type of system" goes...
Why not have a HELP! button that rings the server/waiter/waitress?